Service Screens
Reference for the screens that manage “services” — the groups your monitors belong to. The number of services you can create depends on your plan.
Service List (/services)
Section titled “Service List (/services)”The home screen after login. All of your team’s services appear as cards.
Notification setup banner
Section titled “Notification setup banner”When no notification channels are configured, a “Notification channels are not set up” banner appears at the top of the list. Click “Set up” to open the Integrations screen. Dismissing it with ✕ hides it permanently in the same browser.
Card contents
Section titled “Card contents”| Item | Meaning |
|---|---|
| Status dot (green) | Operating normally |
| Status dot (red) | Has ongoing incidents |
| Status dot (blue) | Under maintenance |
| Status dot (gray) | No monitors |
| ”Default” badge | The initially created service (cannot be deleted) |
| “Under maintenance” badge | Maintenance window active |
{n} monitors / {n} incidents | Monitor count and unresolved incident count |
| Public slug link | Public status page URL when published |
Actions
Section titled “Actions”- New: go to service creation
- Start / end maintenance (wrench): set or end a maintenance window. Ending shows a confirmation dialog
- Settings (pencil): go to service editing
- Delete (trash): deletes after confirmation. Monitors and incidents move to the default service. The default service itself cannot be deleted
Maintenance dialog
Section titled “Maintenance dialog”| Field | Required | Notes |
|---|---|---|
| End time | ✓ | Defaults to 1 hour from now; up to 7 days ahead when auto-end is on |
| End automatically at the end time | – | On by default. When off, maintenance continues until ended manually |
Create Service (/services/new)
Section titled “Create Service (/services/new)”| Field | Type | Required | Notes |
|---|---|---|---|
| Service name | text | ✓ | e.g. “Production”. The slug is generated automatically as you type |
| Slug | text | ✓ | Lowercase letters, digits, and hyphens. Used in the status page URL |
| Description | textarea | – |
On success you are taken to the service detail screen.
Service Detail (/services/:id)
Section titled “Service Detail (/services/:id)”Three tabs: Monitors, Incidents, and Public settings. During maintenance, a banner shows “This service is under maintenance until {time}”.
Monitors tab
Section titled “Monitors tab”- List of monitors with status badge, name, type, and check interval
- New: go to monitor creation
- Per-row edit and delete (delete shows a confirmation dialog)
- Select multiple monitors with checkboxes to start / end maintenance in bulk
Incidents tab
Section titled “Incidents tab”- Incident list (title, start / resolve time, status badge)
- Create incident: register a manual incident (marked with a “Manual” badge)
- Acknowledge: set status to acknowledged
- Resolve: set status to resolved
- Only manually created incidents can be deleted
Public settings tab
Section titled “Public settings tab”- Publish status page: toggling saves immediately. The public URL and badge embedding instructions appear when published
- Custom domain (Business plan only):
- Enter a domain (e.g.
status.example.com) and press “Enable” - The status becomes “Pending validation”; add the shown CNAME / TXT records to your DNS and press “Validate”
- On success the status becomes “Active” and the status page is served on your domain
- DNS propagation can take up to 48 hours. You can “Retry” after a failed validation
- Enter a domain (e.g.
Edit Service (/services/:id/edit)
Section titled “Edit Service (/services/:id/edit)”You can change the service name, slug, and description. Changing the name does not regenerate the slug (to protect published URLs). Publishing and custom domains are managed on the detail screen’s Public settings tab.